Cookies Policy | Candy Casino

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website work properly, remember choices, understand how pages are used and provide a more relevant online experience.

Candy Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a different meaning is clear from the context.

Some cookies are set by Candy Casino and are known as first-party cookies. Other cookies may be set by service providers or other organisations that support website functions, analytics, security, marketing or content delivery. These are commonly referred to as third-party cookies. The availability and use of particular cookies may change as our website, services and technology providers change.

Session and persistent cookies

Session cookies are temporary. They generally remain on your device while your browser is open and are removed when the browsing session ends. Persistent cookies remain on your device for a longer period or until they expire or are deleted. Persistent cookies may help a website remember settings or recognise a returning visitor.

2. Why we use cookies

Cookies may be used for several purposes. The cookies used on a particular page or service will depend on how that page works, the settings you choose and the services available at the time of your visit. We aim to use cookies for legitimate business and website purposes, and to provide information about their use in a clear way.

Strictly necessary cookies, which support core website functions such as page navigation, account access, security controls, session management and the operation of forms or other requested features.
Security and fraud prevention cookies, which help identify unusual activity, protect accounts and services, support system integrity and reduce the risk of unauthorised access or misuse.
Preference cookies, which remember choices such as language, region, display settings, consent selections or other preferences so that you do not need to enter them again on every visit.
Performance and analytics cookies, which help us understand how visitors use the website, including which pages are viewed, how visitors move through the website and whether pages or features are working as expected.
Functional cookies, which support optional features and improve the way content or interactive services are delivered.
Advertising or measurement cookies, where used, which may help measure campaigns, understand the effectiveness of promotions and present content that may be more relevant to your interests.

Information collected through cookies may include an IP address, browser type, device type, operating system, approximate location, pages viewed, links selected, referring website, dates and times of visits, and information about how you interact with the website. Depending on the technology and the information available, these details may be combined with information held in your account or with other information described in our Privacy Policy.

Cookies do not necessarily identify you by name. However, information collected through cookies may be treated as personal information where it can reasonably be linked to you, your account or your device. We handle such information in accordance with applicable law and our Privacy Policy.

3. Cookies used by service providers

Candy Casino may use third-party providers to help operate, secure, analyse or improve the website and services. These providers may place or access cookies and similar technologies on our behalf, or may process information collected through their own technologies. Their services may include hosting, security, performance monitoring, analytics, customer support, identity or account functionality, advertising measurement and content delivery.

Third-party providers may process information in countries outside Australia, depending on the services they provide and where their systems operate. Where this occurs, information will be handled in accordance with applicable privacy requirements and the arrangements we have with the relevant provider. Third parties may have their own privacy policies and cookie information, which may apply to their processing.

Candy Casino does not control every technology used by an external website, application, social media service or advertising platform. If you follow a link to another service or interact with third-party content displayed on our website, that service may use its own cookies. You should review the relevant third party's privacy and cookie information before using those services.

Cookies and gambling services

Some cookies may be important to the operation of account and gambling-related features. They may help maintain a secure session, remember information during a transaction, support age and location controls where applicable, detect suspicious behaviour, or prevent repeated requests and errors. If you block or delete these cookies, some parts of the website may not function correctly, and certain services may be unavailable or require you to enter information again.

Cookies are not a substitute for responsible gambling controls or account security. You should keep your login details confidential, use appropriate security settings on your device and contact us through the support channels made available on the website if you believe your account or personal information may have been compromised.

4. Your cookie choices

Where required, we will ask for your consent before using non-essential cookies. You may be able to accept, reject or manage optional cookies through the cookie banner, consent tool or preference settings presented on the website. Your choices may apply only to the browser or device used to make them. If you use another device, clear your browser data or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser instructions vary, so you should check the help or settings section for the browser and device you use. You may also be able to control certain advertising or analytics technologies through tools provided by the relevant service provider.

Review the cookie options shown when you first visit the website.
Use the website's cookie preference controls, where available, to change your selection.
Adjust your browser settings to block, delete or restrict cookies.
Clear stored cookies and website data if you want to remove previous preferences from your device.
Check the privacy settings of any device, browser, application or external service that you use to access the website.

Blocking all cookies may not block every form of similar technology, and deleting cookies may not remove information already collected before the deletion. Some strictly necessary cookies may be set without an option to disable them because they are required for the website or a service you have requested. If you reject optional cookies, you can generally continue to browse the website, but some features, personalisation or measurement functions may be reduced.

You can withdraw consent to optional cookies at any time using the available preference controls. Withdrawal does not affect processing that took place before your choice was changed, and it does not necessarily delete information already held. Requests about personal information can be made using the contact or support options available on the website and will be handled in line with our Privacy Policy and applicable law.

5. Retention, updates and further information

The length of time a cookie remains on your device depends on whether it is a session or persistent cookie and on the settings of the service that places it. Information collected through cookies may be retained for as long as reasonably necessary for the purposes described in this policy, to meet legal or regulatory obligations, to resolve disputes, maintain records, protect our services or enforce applicable terms.

We may update this Cookies Policy from time to time to reflect changes to our website, services, technology, legal requirements or the way cookies are used. When we make a change, we will publish the updated version on this page and may provide additional notice where appropriate. The date or version shown on the website may indicate when the policy was last reviewed. You should check this page periodically for the current information.

This policy explains the general use of cookies and similar technologies by Candy Casino. It does not provide a complete technical list of every cookie that may be used at every time, because cookies may change as website features, security measures and service providers change. Where available, further details may be shown in the website's cookie preference tool.

For information about how Candy Casino collects, uses, stores and discloses personal information more generally, please read our Privacy Policy. If you have a question, concern or request about cookies or privacy, use the contact or support method provided on the website. We may need to verify your request before providing information or making a change, where permitted by law.

By continuing to use the website after reviewing any applicable notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, your consent will be requested through the relevant website controls.